Hotel Victoria, Newquay (Cornwall) (United Kingdom) - Deals & Reviews

this is a family-friendly place, with central location and large rooms. hotel is close to the beach. also, pirate's quest is just a short distance away. the buffet breakfast had a great selection of options for all tastes.

Pet friendly and so close to the town and local beaches. Also there's suitable car park and real value for money.

Not far from beach, the bathroom was clean and onsite parking was nice. Breakfast was great value only £5 each!

Really enjoyed superb views.

Very clean property. We stayed for 4 nights here, loved the Newquay City Centre district. Air conditioning, flat-screen TV and a clothes-hanging unit were available in our standard double room.

Very friendly reception; location and the wonderful old english style of the house, unfortunately very old; the mattresses were very good

the employees in the F+B area were not very attentive; the room furnishings and the bathroom were very worn out.

Beds were comfortable, rooms very clean, but unfortunately the breakfast did not meet our expectations! Ham and cheese 5 mm thick, no change in the buffet, only toast, 2 open jams, and the coffee tasted burnt!

Breakfast was not so great!

Good location, central

The hotel was a little older and the investment backlog was obvious. Price / performance is ok.

Great location, very friendly staff.

Breakfast was pretty expensive. A bit old, carpets should be replaced.

I booked online for a room with a seaview but on arrival my room overlooked a carpark. I asked reception who said no sea rooms were available. This was disappointing and unhelpful. I certianly won't be recommending or visitnig this hotel again.

our room was really nice and big and very clean. The hotel was very convenient for the town. The staff were very nice

The english breakfast on saturday morning was awful but on sunday morning was so much better, it must have been a different chef or maybe a timing thing

Relaxed atmosphere, helpful staff, good dining facilities, good service in dining room, reasonable breakfast, large comfortable bed, large bedroom.

Breakfast buffet could have more comprehensive range of dishes available; the hotel was not full but our room was facing the street, cleaning staff did not clear empty cups from room or replenish tissues when required.

It is possible to have good aspects which are also weaknesses through poor management. That is the case with the Victoria. Its public rooms, bar area and restaurant are underused. In themselves they are potentially very good and the hotel highlights them. Opening hours are very restricted. In the case of the bar - staff are removed if there are not many guests present. The night porter will get drinks - but you have to find him/her and wait.

We think that the Victoria suffers because of its proximity to Newquay's night-life. Management do not seem to want to put sufficient resources to staffing or opening these traditional facilities as one would expect. It prefers to move staff to its adjoining nightclub. Hotel first - guests second! There was an accident during our stay when the lift plunged several floors injuring at least one guest. Our concerns were with the injured but the lift was out of operation for the foreseeable future. Its door was apparently buckled by the impact. Were we told what had happened? Were we offered assistance with four flights of stairs? Did the hotel offer its apologies? No. Says it all doesn't it!

The ambience and history of the Hotel is really enjoyable.

The windows were particularly stained by the Seagulls and had not been cleaned for sometime.

good location. small but nice swimming pool- we enjoyed swimming in the morning!!! and wonderful sea view.

when we visited here, the lift was not working.

very good staff

My stay here was excellant, unlike last October, when I had to endure a non-stop barking dog in an adjaceny room for 3 days.